Easy Returns Policy
Download Return Form
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Our goal is to make your return easy and hassle free.
If, for any reason, you are not satisfied with your purchase, simply return it within 90 days in original condition with the tags/stickers attached and in the original retail box and we will refund the full purchase price* or exchange the product for you.
* Shipping charges are non-refundable.
Products returned in used or worn condition within 90 days from purchase can only be exchanged* for another item.
Customized, printed or personalized items are NOT RETURNABLE.
*Please note that excessive returns will be monitored and may limit your eligibility for exchanges.
How to Return Merchandise:
Shipping charges are non-refundable.
Please allow 7-10 business days for your refund/exchange to be processed.
We will refund your purchase amount to the original method of payment.
Please note, credit card companies may take up to 10 additional business days to post the refund to your account.
Paypal payments will be refunded back to the Paypal account.
If you are exchanging your product, the new product will be shipped to you free of charge, this does not include freight items.
Do not send any additional payment to cover a price difference for an exchange.
Your original payment method will be charged or credited when the exchange is processed.
In the event that the item you requested for an exchange is no longer available, a refund will be processed as stated above.
Mis-shipments or Defective Merchandise:
Any misshipments or defective merchandise must be reported within 48 hours of receipt of goods by calling us at (800) 747-9013.
We reserve the right to review and determine the validity of defective merchandise claims.
Only verified claims will be accepted for replacement.
- Fill out your return/exchange form and put it with your returning merchandise.
- For your convenience, a prepaid SmartLabel has been enclosed. You can return your package by affixing this SmartLabel to the package.
- Drop off at any UPS location.
- We will deduct $6.99 from your refund or exchange.
- Track your return using the tracking number found on prepaid SmartLabel